I try to open either WOrd or Excel and get a dialog box informing me that "Microsoft Excel (or Word) has encountered a problem and needs to close." The Error Report displays as follows, "Microsoft Error Reporting log version: 2.0Error Signature: Exception: EXC_ARITHMETIC Date/Time: 21:07:00 +0000 Application Name: Microsoft Excel Application Bundle ID: Application Signature: XCEL Application Version: 14.25 Crashed Module Name: Microsoft Excel Crashed Module Version: 14.25 Crashed Module Offset: 0x00122309 Blame Module Name: Microsoft Excel Blame Module Version: 14. For a while now, maybe 2 weeks, I have been unable to retrieve my documents in these appications. I recently (maybe 8 - 12 weeks ago) updated my Operating System (OS) to macOS High Sierra 10.13.3.
#EXC_BAD_ACCESS OUTLOOK FOR MAC FOR MAC#
I am using Microsoft Office For Mac on my MacBook Pro (MacBook Pro Retina, 15-inch, Mid 2014).
Technician's Assistant: Anything else you want the Microsoft Office expert to know before I connect you? Technician's Assistant: Just to clarify, what's the model of your Mac, and what operating system are you running? I have tried uninstalling, clearing library information & reinstalling older versions but still get EXCBADACCESS errors. Technician's Assistant: When did you purchase your computer? What troubleshooting have you tried? We have exactly these problems - on iMacs that all of a sudden won't run Outllook. Error Signature: Exception: EXC_BAD_ACCESS ExceptionEnumString: 1 Exception Code: KERN_INVALID_ADDRESS (0x0000000000000000) Date/Time: 17:14:49 +0000 Application Name: Microsoft Outlook Application Bundle ID: Application Signature: OPIM Application Bitness: 圆4 Application Version: 15.19 Crashed Module Name: OutlookCore Crashed Module Version: 15.19 Crashed Module Offset: 0x0000000000094302 Blame Module Name: OutlookCore Blame Module Version: 15.19 Blame Module TimeStamp: 0x58f7db3c Blame Module Offset: 0x0000000000094302 StackHash: ffffc3e1 Application LCID: 1031 Extra app info: Reg=en Loc=0x0407 Crashed thread: 18 this is my problem Exception Type: EXCBADACCESS (SIGSEGV) Exception Codes: KERNINVALIDADDRESS at 0x0000000000000020 Exception Note: EXCCORPSENOTIFY.
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